FAQs

Do I need to sign up for your service in order to use it?

No, the website is free for anyone to use, and there’s no registration required.

How often are oil prices updated?

Oil prices are updated several times throughout the day, however always confirm the price with your supplier prior to ordering.

Can you place an order on my behalf?

No, all communication is between you and your supplier of choice.

I have a problem with my order, can you help me?

Unfortunately no, all issues should be resolved between you and your supplier.

How do I place an order?

Most companies offer online ordering, please follow the link to their website. You can also place an order over the phone. Phone numbers are posted for each company.

Can you provide any recommendations for service contracts?

No, this website is strictly for COD customers.

What is the difference between COD Oil Delivery and Full Service Contracts?

C.O.D. Fuel Oil vs Full-Service Contract – Pros and Cons

If your home is heated with oil, you have two options: full service contract and cash on delivery (COD).

What Can you Expect with Full Service?

If you are busy and have a tendency to forget to take care of your oil tank until you run out, then you may want to elect the full-service option. With this option, the company will take care of your oil deliveries and your heating equipment. After your initial delivery, the fuel oil company will put you on a rotating schedule and fill your tank whenever they estimate you need more oil.

One main disadvantage to service contracts is you’re obligated to purchase your oil from one company only, and your price per gallon will be around $1 more on average compared to a COD company. That means that if you’re using around 800 gallons a year, you would expect to pay around $800 more for oil in order to have your repairs covered. That begs the question would you need heating repairs, especially if your system is fairly new. Most often than not, you wouldn’t.

What to expect with the Cash on Delivery option?

With this option, you will get the oil at the current market price so if the price goes up, your price will go up, and if it goes down, your price will go down too.

With the cash on demand option, you will need to place an order each time you need a delivery, and pay at the time of delivery.

The good points to choosing the Cash on Demand option Is simple:

  • You are under no obligation other than the one transaction
  • You can get better prices